Shipment Tracking

Instruction

For online order, please enter the order number only, such as 12345; Do not enter the preifx of "IMK-"

For Phone order, please enter the entire order number, such as T1234 or JE6543

After you click the "Track UPS" button, A Pop-Up Window will come out

IF order number does not show up at "REFERENCE NUMBER" section of Pop-up Window, please Enter your order number at "REFERENCE NUMBER" section

Please verify the "Ship Date Range", revise it if it is not correct

Entering a wider range of the "Ship Date Range" will provide better result

Please click the "track" icon on the lower right-hand corner, you DO NOT need to enter any other information

The tracking information should show up after the screen refresh