Information for Shipping to Canada

If you have an US address near the border that we can ship to, the shipping fee will be a lot cheaper
Here are a few things you want to know about shipping to Canada

Our shopping cart cannot calculate the shipping and handling if the shipping destination is Canada. The shipping and handling will not be shown
You can still continue the order process. We will contact you to let you know the actual shipping and handing after we receive your order
If you prefer to know the shipping and handling prior to placing order, please call us at 909-594-4633, or send us your inquiry to support@imarketcity.com
Your order will not be shipped until confirmation to ship is obtained from you
If you select the “UPS Ground” or “3-day Select” at check-out, we will calculate the shipping either by UPS Standard or US Postal Service Priority Mail / Fist Class Mail. However, if the product is Bulky or Over-Sized, it will be shipped via Truck only
If you select the “2-day” or “Next day” at check out, we will calculate the shipping and handling by appropriate UPS / FedEx Air service or US Postal Service Express Mail
US Postal Service - Restriction for for First class mail is 4 lbs or less; Some products are not available with First class mail

Here are a few thing you want to know about the shipping options and related fees

The carrier will collect PST / GST / QST from you at the time of delivery. i-Market is not an authorized company to quote or collect such fees
Package with values of $60 CAD or less is tax free (GST / PST / QST)
Shipping Option:
- US Postal Service First class mail: This option is good if you want to keep the shipping fee down. There is no tracking number available and no insurance option. I-Market is not responsible for lost or damaged package. The maximum weight per package is 4LB, and usually delivered within 10 to 15 days
- US Postal Service Priority Mail: This option is less expensive for smaller package compare to UPS / FedEx Delivery. Tracking number will be provided and i-Market will take care of package that is lost or damaged. It is good for package that is approximately 8 LB or less, and/or $60 CAD or less. Custom fee is usually included in the shipping charge already. Usually delivered within 6 to 10 days
- UPS Standard: This is the best option if the package is about 8 LB or more, and/or the value of the package is more than $60 CAD. UPS driver will collect Custom / Brokerage fee and applicable tax when the package is delivered. Although UPS collects the extra Custom / Brokerage fee, the actual shipping charge is usually less than what Postal Service charges. The total shipping charge you will pay for the package that is 8 LB or more is usually cheaper via UPS standard
- UPS / FedEx Air Service: The Air Service may not be available for all areas, and the delivery time may vary. Please call for more detail
- Truck Delivery: This is the best option, and sometime the only option, when you order the Bulky and Over-sized product. The delivery time vary depending upon the nature of the product and the destination area. Usually delivered within 10 days
You may want to contact Canada Post or UPS / FedEx in your local area for more information about the fees and tax incurred by buying from US
All products carry the same normal warranty service, however, customer is responsible for one-way shipping to ship the defective product back to i-Market. i-Market will pay for the returning freight to ship the replacement product back to customer

Feel free to contact us by sending email to support@imarketcity.com, if more information is needed